I'm not sorry I didn't answer the phone, I was driving and I need all of my attention on those around me either walking or in their motorized vehicle. I'm especially trying to concentrate on motorcycles right now, they tend to creep into spaces where I'm not expecting them.
I've had a couple people tell me I missed a sale because I didn't answer my phone, and they hate leaving messages, so they just called someone until they got a live voice. Good rid-dens, you missed the service of a really good broker!
Have you ever been at the checkout counter watching the checker run your items across a bar code reader and had their phone ring? What did they do? Did they let it ring and keep their focus on the job they were doing for you? Or did they answer the phone, carry on a conversation and mouth "thank you" in your direction?
How did that make you feel? As a customer, it makes me feel like I'd be better off in the "do it yourself" lane.
Enough about that, you can tell I've had some frustrating experiences at the checkout lane :).
Let me just share with you a couple places where I don't take my phone:
- to the bathroom (isn't it crazy to overhear a conversation while someones on the pot in the next stall?)
- to the shower
- to bed
- to meetings with other people, customer or friend
- out to dinner or to a restaurant
- Hiking in Yellowstone Park
I also don't answer the phone when I'm already in a conversation with a client or with a friend, it's just impolite.
Since we got these damn cell phones, I think some people assume we have this ear thingy on and we should be available on the 2nd ring, no matter what. I just can't get my work done if I'm always answering (or looking) at the damn flashing red light.
Let me end this rant by mentioning that a very dear friend of mine just had an accident while on her way home from work. Don't know if she was on her phone, or if she changed the radio station, but the accident was very tragic. It could have been me, or at least 50 people I know who get distracted by something.
But for the Grace of God It could have been ME!
If I don't answer, please leave me a message, I will call you back as soon as I can!
Love always
Wanda
The Quilting Realtor
 |
Many Dream Of Living In Montana I'm One of the Lucky One's That Already Do! Wanda Thomas Call or Text 406-698-8640 for help with all things Montana. |
these are good manners. The car one is simply a safety issue. You did what you needed to do. You will be rewarded for that 'right" behavior somewhere.
Well the more trainings you go to more brainwashed you get to respond to any prospects in 7 -10 -15 minutes. You want to miss those buyers and sellers, do what suites you.
I have seen people eat hamburger, talk on the phone, text, change stations on the radio, chew tobacco and drink their soda all at the same time ... you can't do it ? neither can I.
Value yourself drive safely.
Hi Wanda -
I don't always answer my phone either, for pretty much the same reasons you just laid out. There IS something to be said for valuing yourself and the people you are with enough to let a call go to voice mail.
There are no such things as real estate emergencies. And even if there were, our own safety needs to come first.
Stan, manners are a good value
Deepak, I think that guy was at the subway drive in the other day!
Coleen, I've used that same analogy, "there are no real estate emergencies", myself. After 27 years in the hospital in a cardiac cath lab, I know an emergency when I see one!
Nicely said, I agree 100%!