My East Slope Internet Guy Is Really Good, Small Town Service.
Tonight I was having a little internet connection trouble so I gave my internet provider a call, it's after 6pm.
The wife of this family team always answers the phone with the sweetest voice, you'd think she had a fresh batch of cookies she just pulled out of the oven. Her husband Bill is the techy brains of this outfit, I don't know how old he is, but let's just say most guys his age retired 10 years ago!
Bill I say, I don't have a connection and I've done the reset like you have told me before in the past, but I still don't have a connection, is there something going on with your tower?
Well, let me see what's going on, I don't think the tower is the problem, and if we can't figure out what it is, I'll come over first thing in the morning and get you fixed back up.
Can you walk from your computer to your utility room, and you know where we have the transmitter power plug? (He knows the inside of my house and he hasn't been here for over a year).
Long story short, we figure out that one of my connections was loose, and oh by the way, I just put up a new tower a month ago and I think we could make your connection faster if we tried that one, oh great, we were at 350ms and now we're down to 11 (or something like that).
This is how East Slope Internet operates! He asks me how my business is going, tells me about where he's picking up good service for new orders and so on. This family lives across the Yellowstone River from me, practically neighbors.
I love small town service, and frankly, this old guy could wipe the noses of most of the young techies I know! LOL
If you need to see about his internet service called East Slope Internet, you need to actually call them at 406-348-3001. I keep recommending them, and I've never regretted doing that, ever!
The Quilting Realtor
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Many Dream Of Living In Montana I'm One of the Lucky One's That Already Do! Wanda Thomas Call or Text 406-698-8640 for help with all things Montana. |
Wanda, that's great service. Just being friendly makes all the differance in the world doesn't it?
I'd rather take that kind of customer service and only have one store or service provider to choose from, that to have all the choices we have in most urban areas and the uninterested or downright rude way many people people have of "serving" their customers.
Wow, that is impressive. No robot telling you to press numbers? How refreshing. You are blesssed to have Bill watching out for you.